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The names on your flight reservations must match exactly with your passport for international flights and your Government-issued ID for domestic flights.

Make sure your first name, middle name (if any), last name, title, and date of birth are all accurate as per your passport or Government-issued ID.

Avoid using an alias, nickname, or short form as this could lead to a denial of boarding.

If you’re uncertain about how to input your name in your booking, don’t hesitate to reach out to your local Cruise Specialist.

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Names matching ID

The names on your flight reservations must match exactly with your passport for international flights and your Government-issued ID for domestic flights.

Make sure your first name, middle name (if any), last name, title, and date of birth are all accurate as per your passport or Government-issued ID.

Avoid using an alias, nickname, or short form as this could lead to a denial of boarding.

If you’re uncertain about how to input your name in your booking, don’t hesitate to reach out to your local Cruise Specialist.

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    Cruise Travel Centre Pty Ltd. serves as an agent, selling various travel-related products and services on behalf of many providers like airlines, coach, rail, and cruise line operators, as well as wholesalers and tour operators. As your agent, Cruise Travel Centre provide booking and advisory services including making travel bookings on your behalf and arranging contracts between you and the travel service providers. Any bookings made either in-store or online will be subject to Cruise Travel Centre's privacy policy, terms of use and booking conditions in addition to any third-party booking conditions and privacy policies.

    Cruise Travel Centre Pty Ltd (ABN 68 125 942 985) and Members Travel Group Pty Ltd (ABN 45 144 538 803) is a distributor on behalf of AWP Australia Pty Ltd, ABN 52 097 227 177, AFSL 245631, trading as Allianz Global Assistance (AGA). nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 acts as a third party administrator on behalf of AGA, managing claims, complaints, enquiries and sales. Terms, conditions, exclusions, limits and applicable sub-limits apply. This is general advice only. Before you buy, you should consider whether the product is appropriate for you, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD). This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, AFSL 523921.

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