The Cruise Travel Centre is a subsidiary business of one of the premier travel companies in Australia, the Hunter Travel Group. The Hunter Travel Group is one of the largest (by sales) privately owned travel companies in Australia with nearly 100 employees who as a team have won multiple awards including "Australia's No.1 Travel Agency" for the last 3 years running at the AFTA National Travel Industry Awards.
The Cruise Travel Centre is a member of helloworld and is ATAS Accredited. ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service crietria.
The growth in the cruising market, and of a view that experts and specialists were required to support this industry segment, spurred the Hunter Travel Group into developing a state of the art specialist cruise travel centre that has a sole focus on sourcing and providing the best cruise product available from Australia and around the world. This program took well over 12 months to research and launch and included input from all the major cruise companies, searching out the best technology, product, and business practices from all over the world. This was a first of its kind specifically designed for a high profile shopping centre supported by a web and call centre facility. Our first Cruise Travel Centre opened at Westfield Kotara in Newcastle's Hunter Region in 2007, with a sister centre opening in Collins Street, Hobart in 2011 and another opening at Stockland Green Hills in the Hunter Region in 2017.
The Cruise Travel Centre teams include "CLIA Master Cruise Consultants”. Achieving the status of “Cruise Master” requires dedication to an extensive training program both here and overseas through the Cruise Lines Internatonal Association (CLIA) which includes in depth knowledge of all member cruiselines, the destinations they visit, what they offer as a unique experience as well travelling extensively onboard ships to provide firsthand knowledge, tips & tricks. With over 34 Member Cruise Companies worldwide, hundreds of ships and destinations, what safer hands to be in than those of a “Cruise Master” and the Cruise Travel Centre team.
In the past 12 months the team have travelled on Cunard, P&O Cruises, Princess, Royal Caribbean, Celebrity, MSC, APT, Scenic, Travelmarvel, Ponant, Azamara, Carnival, Viking, Seabourn, Holland America Line, Silversea and more!
The objective from the outset has been to create an fabulous cruising experience from the minute you walk into or call the Cruise Travel Centre. We look forward to servicing your business and to a long “cruising relationship”.